Terms of Service

BlueprintLeads LLC

Effective Date: June 12, 2026 Last Updated: June 12, 2026

These Terms of Service ("Terms") are a binding legal agreement between you ("Contractor," "you," or "your") and BlueprintLeads LLC ("BlueprintLeads," "we," "us," or "our"). They govern your access to and use of our website at blueprintleadsllc.com (the "Site"), the leads, previews, and related services we provide (collectively, the "Service"), and any purchase you make from us.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER (SECTION 27) THAT AFFECT YOUR LEGAL RIGHTS, AND LIMITATIONS ON OUR LIABILITY (SECTION 23).

1. Acceptance of These Terms

By creating an account, purchasing a Lead, checking a box indicating your agreement, clicking "I agree," "Buy," or any similar mechanism, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not access or use the Service and do not purchase any Lead.

Electronic acceptance. You agree that your electronic acceptance has the same legal effect as a handwritten signature, and you consent to receive all agreements, notices, disclosures, and communications from us electronically (by email or by posting on the Site). The version of these Terms in effect at the time of each purchase governs that purchase.

Authority. If you accept these Terms on behalf of a company or other entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

2. Definitions

"Lead" means the contact information and inquiry details of a homeowner who has submitted a request through our Service, which may include name, phone number, email address, property address or city, and roof-related information.
"Preview" means the limited, non-identifying information about a Lead we display before purchase (for example: city, approximate roof age, damage type, and price). A Preview does not include the homeowner's contact information.
"Purchase" means your deliberate, affirmative action to buy a specific Lead, after which the Lead's full contact details are released ("unlocked") to you.
"Exclusive" means that we sell a given Lead to only one Contractor.
"Content" means all text, graphics, logos, designs, data, software, and other material made available through the Site or Service.
"Homeowner" means a consumer who submits a request through our Service.

3. Who We Are and What We Do

BlueprintLeads is a lead-generation company. We advertise to homeowners in South Florida, collect inquiries from homeowners who request a roofing inspection or estimate, and offer that contact information for sale to roofing contractors on an exclusive, per-lead basis.

We are not a roofing contractor. We do not perform inspections, repairs, or any roofing work, and we do not supervise, employ, endorse, or guarantee any Contractor or Homeowner. We do not vouch for the identity, intentions, accuracy, or creditworthiness of any Homeowner. We sell you the opportunity to contact a Homeowner who expressed interest — nothing more. Any dealings, agreements, or disputes between you and a Homeowner are solely between you and the Homeowner.

4. Eligibility and Contractor Representations

To use the Service and purchase Leads, you represent, warrant, and covenant that you:

Are at least 18 years old and able to form a binding contract;
Are a roofing contractor (or authorized representative of one) operating a bona fide business;
Hold, and will maintain, all licenses, registrations, permits, certifications, and bonds required to perform roofing work in the State of Florida and in the relevant county and municipality;
Carry, and will maintain, all legally required insurance, including general liability and, where applicable, workers' compensation;
Will use the Service and any Lead only for lawful business purposes and in compliance with all applicable laws; and
Have provided, and will keep, accurate and current information about yourself and your business.

We may request proof of licensing, insurance, or identity at any time and may suspend or terminate your access if you fail to provide it or if any representation is or becomes untrue.

Assumption of risk; your insurance. You acknowledge that you — and not BlueprintLeads — are solely responsible for your own employees, subcontractors, work, workplace safety, licensing, and conduct. BlueprintLeads does not provide, and is not responsible for, your workers' compensation, general liability, or any other insurance, and is not liable for any injury, property damage, defect, delay, dispute, or loss arising from your work, your employees, or your dealings with any Homeowner. You assume all such risk and agree to carry your own insurance sufficient to cover it.

5. Accounts and Security

Some features may require an account or a unique purchase link. You are responsible for maintaining the confidentiality of your account credentials and any purchase link sent to you, and for all activity that occurs under them. You agree to notify us promptly of any unauthorized use. We are not liable for any loss arising from your failure to safeguard your credentials or links.

6. How the Service Works

We offer a specific Lead to you and present you with a Preview and the price.
You review the Preview and decide whether to buy.
If you choose to buy, you complete checkout, agree to these Terms, and submit payment.
Only after you complete payment are the Lead's full contact details unlocked and delivered to you.

You are never charged unless you take the affirmative step of purchasing a Lead. BlueprintLeads does not charge your payment method without your purchase action. We do not initiate charges on your behalf.

7. Lead Pricing and Payment

Leads are sold on a per-lead basis at the price displayed to you at the time of purchase. Standard pricing tiers are currently $89 (standard), $149 (qualified/premium), and $225 (storm/insurance), but the price for any specific Lead will always be shown before you buy, and we may change pricing at any time for future purchases.
Payments are processed by our third-party payment processor, Stripe. By purchasing, you authorize us, through Stripe, to charge your selected payment method the displayed amount for that Lead.
We do not collect or store your full card number; payment card data is handled by Stripe under its own terms and security standards.
All prices are in U.S. dollars and are exclusive of any applicable taxes.

8. Saved Payment Methods

You may choose to save a payment method with our payment processor for faster future purchases. If you do, you authorize us, through Stripe, to charge that saved method only when you affirmatively elect to purchase a Lead. Saving a payment method never results in an automatic or recurring charge. You may remove a saved payment method at any time by contacting us or through any payment-management feature we provide. You are responsible for keeping your saved payment information current.

9. Taxes

You are responsible for all sales, use, and other taxes (other than taxes based on our net income) associated with your purchases. If we are required to collect such taxes, they will be added to your charge.

10. Refunds and Lead Replacement Policy

Because a Lead is delivered to you immediately upon purchase, all sales are final and non-refundable, except as expressly described in this Section.

Lead Replacement Credit. We want you to receive genuine, usable Leads. If, within seventy-two (72) hours of purchasing a Lead, you notify us in writing at blueprintleads@blueprintleadsllc.com that the Lead meets one of the following criteria, and we verify it, we will issue you a replacement Lead or account credit of equal value, at our discretion:

The phone number provided is disconnected, invalid, or does not belong to the Homeowner;
The Homeowner states they did not request roofing services and have no interest;
The Lead is a duplicate of a Lead you already purchased from us; or
The property is materially outside the service area represented in the Preview.

Replacement credit is NOT available where:

The Homeowner did not answer or return your calls or messages;
The Homeowner chose a different contractor or decided not to proceed;
You failed to contact the Lead promptly;
The job's size, scope, or profitability did not meet your expectations; or
You did not follow up adequately.

Replacement credit is your sole and exclusive remedy for any issue with a Lead. We do not issue cash refunds. Pursuing a chargeback or payment dispute instead of this process is a breach of these Terms (see Section 11).

11. Chargebacks and Payment Disputes

You agree that any concern about a charge or a Lead will be raised with us first, using the process in Section 10, before contacting your bank or card issuer. Initiating a chargeback, payment dispute, or reversal for a properly delivered Lead is a breach of these Terms. If you do so, we may, to the extent permitted by law: (a) suspend or terminate your access immediately; (b) recover the disputed amount, plus any fees we incur and reasonable costs of collection; and (c) decline to offer you future Leads. We maintain records of each Preview, purchase, and your agreement to these Terms, which may be submitted in response to any dispute.

12. No Guarantee; Disclaimer of Warranties

You acknowledge and agree that you are purchasing contact information and the opportunity to pursue a Homeowner — not a guaranteed job, appointment, or sale.

We make no representation, warranty, or guarantee that any Lead will respond to your outreach; be reachable, accurate, or genuinely interested; result in an appointment, contract, sale, or any revenue; or be free from competition (a Homeowner may independently contact other contractors on their own). We also do not guarantee any particular volume or availability of Leads, or that the Site or Service will be uninterrupted, timely, secure, or error-free.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, THE SITE, AND ALL LEADS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, OR NON-INFRINGEMENT.

13. Lead Quality and Validation

We take reasonable steps to collect Leads from homeowners who have submitted genuine inspection or estimate requests. However, you understand that Leads are generated from self-reported information, that we cannot independently verify every detail a Homeowner provides, and that lead quality necessarily varies. The Preview is a good-faith summary based on the information available to us and is not a warranty of the Lead's accuracy or value. Your remedy for a Lead that fails validation is limited to the replacement process in Section 10.

14. Your Responsibilities and Legal Compliance

You are solely responsible for how you contact and deal with any Homeowner. In particular, you agree that:

Telephone and text compliance. You will comply with all applicable laws governing calls and text messages, including the Telephone Consumer Protection Act (TCPA), the Florida Telephone Solicitation Act (FTSA), and federal and state Do-Not-Call regulations. While we collect Homeowner inquiries together with the Homeowner's request to be contacted, you are solely responsible for ensuring that your own outreach — including any automated dialing, prerecorded or artificial voice messages, or text messages — is lawful, and for independently confirming you have a lawful basis to contact a Lead before doing so. You acknowledge that BlueprintLeads does not place calls or send texts on your behalf, does not control the manner, timing, or technology of your outreach, and is not your agent or partner in contacting any Lead. You assume all risk and liability arising from your communications with any Lead.
Honest and lawful dealing. You will deal with Homeowners honestly and professionally and comply with all consumer-protection, licensing, contracting, advertising, fair-housing, and other applicable laws.
Permitted use only. A purchased Lead is for your own business use only. You may not resell, redistribute, share, license, or transfer any Lead to any third party.
No misuse. You will not use the Service or any Lead for any unlawful, fraudulent, harassing, discriminatory, or deceptive purpose.

15. Confidentiality and Protection of Homeowner Data

A Lead contains personal information about a Homeowner. You agree to:

Treat all Lead information as confidential and use it solely to contact and serve that Homeowner regarding their roofing inquiry;
Maintain reasonable administrative, technical, and physical safeguards to protect Lead information;
Comply with all applicable privacy and data-protection laws in your handling of Lead information;
Not sell, rent, or disclose Lead information to any third party; and
Delete or stop using Lead information upon the Homeowner's request or when no longer needed for the permitted purpose.

This Section survives termination of these Terms.

16. Acceptable Use and Prohibited Conduct

You agree that you will not, and will not attempt to:

Resell, broker, scrape, harvest, or redistribute Leads or any Content;
Reverse engineer, decompile, copy, or create derivative works from the Site or Service;
Circumvent, disable, or interfere with the security, payment, or access features of the Service;
Access the Service through automated means (bots, scrapers) without our written permission;
Use the Service to transmit malware or to gain unauthorized access to any system or data;
Impersonate any person or misrepresent your affiliation; or
Use the Service in any way that violates these Terms or any applicable law.

17. Exclusivity

We sell each Lead to only one Contractor. However, "exclusive" refers only to our own sale of that Lead. We cannot and do not control whether a Homeowner independently contacts, or has already contacted, other contractors through other channels. Exclusivity is not a guarantee that you are the only roofer the Homeowner is speaking with.

18. Non-Circumvention and Non-Solicitation

You agree not to use the Service to identify a Homeowner and then arrange to receive that Homeowner's business outside the Service in order to avoid paying our fees. Neither party will solicit the other's employees for employment during the term and for one year afterward; this does not restrict general advertising not targeted at the other party's personnel.

19. Intellectual Property

The Site, the Service, and all Content (including the BlueprintLeads name, logo, branding, and design) are owned by or licensed to BlueprintLeads and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms. You receive no ownership rights. You may not use our name, logo, or branding without our prior written consent.

20. Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use and incorporate it without any obligation or compensation to you.

21. Third-Party Services

The Service relies on third-party providers, including Stripe (payments), Supabase (data hosting), Resend (email), and Vercel and Cloudflare (hosting and delivery). Your use of features powered by these providers may also be subject to their terms. We are not responsible for the acts, omissions, or availability of third-party services.

22. Modifications to the Service and Pricing

We may modify, suspend, add to, or discontinue any part of the Service, including pricing, at any time. Price changes apply only to purchases made after the change; the price shown at the time of your purchase governs that purchase. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

23. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

BlueprintLeads will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost business, or lost goodwill, arising out of or relating to the Service or any Lead, even if advised of the possibility of such damages.
BlueprintLeads's total aggregate liability for any and all claims arising out of or relating to the Service or a Lead will not exceed the greater of (a) the amount you actually paid us for the specific Lead giving rise to the claim, or (b) one hundred dollars ($100).
We are not responsible or liable for any interaction, agreement, dispute, work, transaction, or communication between you and any Homeowner.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

24. Indemnification

You agree to defend, indemnify, and hold harmless BlueprintLeads LLC and its owners, members, officers, and agents from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of any Lead; (b) your contact with, or work for, any Homeowner; (c) your violation of any law, including the TCPA or FTSA; (d) your breach of these Terms; (e) your handling of Homeowner data; or (f) your roofing services or business operations. We may, at our own expense, assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate with us.

25. Term, Suspension, and Termination

These Terms apply for as long as you access or use the Service. We may suspend or terminate your access at any time, with or without cause or notice, including for non-payment, chargeback activity, suspected fraud, or any breach. Upon termination, your right to use the Service ends, but any amounts you owe remain due, and Sections that by their nature should survive (including Sections 10–24 and 27) will survive.

26. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date and, where appropriate, provide notice. Your continued use of the Service or purchase of a Lead after changes take effect constitutes acceptance of the revised Terms.

27. Governing Law, Binding Arbitration, and Class Action Waiver

Governing law. These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

Informal resolution first. Before filing any claim, you agree to contact us at blueprintleads@blueprintleadsllc.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any Lead — whether based in contract, tort, statute, or otherwise — that is not resolved informally shall be resolved exclusively by final and binding arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable consumer or commercial rules, rather than in court. The arbitration will take place in or be administered from Palm Beach County, Florida, or by telephone or video where permitted. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction. You and BlueprintLeads each waive the right to a trial by jury and the right to litigate disputes in court, except as provided below.

Class action waiver. You and BlueprintLeads agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this class action waiver is found unenforceable, the entirety of this arbitration provision shall be null and void, but the remainder of these Terms (including the governing-law and venue provisions) shall remain in effect.

Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in the state or federal courts located in Palm Beach County, Florida, to protect its intellectual property or confidential information. You consent to the personal jurisdiction of those courts for such matters.

Opt-out. You may opt out of this arbitration agreement by sending written notice to blueprintleads@blueprintleadsllc.com within thirty (30) days of first accepting these Terms. If you opt out, the governing-law and Palm Beach County venue provisions still apply.

28. General Provisions

Entire agreement. These Terms, together with the Privacy Policy and any terms presented at checkout, are the entire agreement between you and BlueprintLeads regarding the Service and supersede all prior or contemporaneous agreements, proposals, or representations.
Severability. If any provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. No waiver is effective unless in writing.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party services, acts of God, or government action.
Relationship of the parties. You and BlueprintLeads are independent contractors. Nothing creates a partnership, joint venture, agency, employment, or fiduciary relationship.
No third-party beneficiaries. These Terms do not confer any rights on any third party.
Interpretation. Headings are for convenience only. These Terms will not be construed against either party as the drafter. "Including" means "including without limitation."
Notices. We may provide notices by email or by posting on the Site. You may send notices to blueprintleads@blueprintleadsllc.com.
Survival. Provisions that by their nature should survive termination will survive.

29. Contact

BlueprintLeads LLC Email: blueprintleads@blueprintleadsllc.com